Delivery Information

UPDATE - COVID-19

As I'm sure you are aware the COVID-19, Corona Virus, is already effecting everyday life and this may start to effect delivery times, especially for the high demand products. At this time we are processing 98% of orders on time, there are some exceptions for high demand products which are taking slightly longer or selling quickly, as  result we will inform you as soon as possible if fulfillment is not possible or if you order will be delayed.

We will continue to do so but inevitably some customers may experience a slight delay in service. Rest assured we will get the order to you and would request your patience at this time. Our customer service team are coping with inquiries and our email response time is a couple of hours during the working day, 12 hours outside this, and in many cases even lower. At this time we are not offering an expedited delivery service.

We are committed to the safety of all our staff while at the same time being committed to the fulfillment of our customer orders. To this end, we have in place contingency measures to ensure the continuity of supply for our valued customers.

DELIVERIES.

Due to the current situation, our delivery partners are adopting a contact-less delivery method in many situations whilst still allowing confirmed delivery.

Please note:- This situation may, of course, change quickly, Lock-downs, Social distance restrictions and exclusion areas which would affect systems beyond our control if this occurs we will inform you. 


Delivery from ourselves and our strategic brand partners is usually 3-7 Working days [CURRENTLY THIS CAN BE EXTENDED ON SOME ITEMS BY 5-10 WORKING DAYS DUE TO DELIVERY ISSUES FROM PARTNERS]  from cleared order for UK Mainland, other countries and locations may differ, please see below. At this time we do not offer and expedited service we are working towards offering this in the near future.


Order Status - What do the mean ?

PREPARING - Means your order is currently been verified and placed within our network by our staff.

PROCESSING - Means your order has been placed and is on route from one of our warehouses or been packed.

COMPLETE - Means we have shipped your order, this often means it's still in transit and is not a confirmation we have delivered it too you.



UK Mainland.

Orders under £20 - £2.95 Delivery.

Orders over £20 - FREE Delivery


UK Highlands.

Orders under £50 - £3.95 Delivery.

Orders over £50 -£2.95 Delivery

Please note that some items are restricted to this destination [Lithium Batteries] 


Northern Ireland

Orders under £50 - £3.95 Delivery.

Orders over £50 -£2.95 Delivery

Please note that some items are restricted to this destination [Lithium Batteries] 


UK Islands 

Orders under £50 - £4.95 Delivery.

Orders over £50 - £2.95 Delivery

Please note that some items are restricted to this destination [Lithium Batteries] 



Europe (7-10 Days) depending on Delivery Zone (Add to cart and click quote shipping for cost)

Orders Under £100 - From £12.95

Orders over £100 - From £8.95

Please note that some items are restricted to this destination [Lithium Batteries] 


Rest of World (10-21 Days) -

Orders Over £10 - From £29.95

[Please note we do not currently export to some countries, if your country is not selectable, please contact us for details and quotations]

Please note that some items are restricted to this destination [Lithium Batteries]